Once you have filled in all the required data for your booking, we will get in touch with you via email in order to confirm that all the process has been carried out correctly. Nonetheless, you can also get in touch with us and Customer Service will directly help you.
It is always advisable to confirm the flight schedules. Air companies, and competent authority can modify the schedules due to the safety of air navigation or due to organizational reasons beyond the control of Solina Tours.
Once your booking has been managed, it is not possible to carry out any changes. In case they were absolutely necessary, you should directly get in touch with the Customer Service Department. Any change or modification of the booking characteristics that has been carried out by the user, can lead to a price rising that the customer must face.
Solina Tours cannot guarantee the Money refund in case the customer wishes to cancel the booking. In any case, consult the Customer Service Department, which will inform you about the deadlines in which cancellation or modification is admitted.
The habitual method of payment is by credit or debit card, notwithstanding the fact that Solina Tours additionally can provide other safe payment methods.
The user is responsible for his/her identification by means of National ID, or Passport to the competent authority or the providers of the services offered by Solina Tours. Additionally, documents such as visas can be required in order to travel to countries outside the European Union.